Most people who call an emergency plumber get one of three things: a contractor who doesn’t show up, a quote that arrives three days later, or a job that gets started and then stalled while someone waits for parts.
A burst pipe left another 24 hours doesn’t get better. Water finds walls, floors, and ceilings. What starts as a pipe repair becomes a plaster job and then a mould problem.
The issue is almost never the plumber. It’s the lack of anyone managing the process.